A VIP Discord lounge for
your paying Substack subscribers.

01

Connect Stripe

One click. We read your paying subscribers through the same Stripe account Substack already pays you through.

Discord02

Install the bot

Add the StackPass bot to your Discord server and choose which role your paying subscribers should get.

Share03

Share your link

Drop your unique link in a newsletter post. Readers connect Discord, get their role, and they're in.

Every tier includes cancel-revoke protection and the daily safety-net sync. No transaction fees. Ever.

Can I create different channels for paying and free subscribers?

Yes. StackPass assigns a specific Discord role to your paying subscribers — inside Discord you control the rest. Create any channels, voice rooms, or threads you want for that role, for free subscribers, or for your team. StackPass stays out of your Discord's structure; it just keeps that one role in sync.

What happens when a subscriber cancels?

Their Discord role is removed within seconds via a Stripe webhook. As a safety net, StackPass also reconciles every subscriber nightly — so if a webhook is ever missed, drift gets caught within 24 hours.

I already have a Discord with hundreds of members. Can I still use StackPass?

Yes. StackPass works with existing servers. Keep your current channels and roles, install our bot, and ask new paying subscribers to connect through your StackPass link. You can migrate existing members gradually — nothing breaks on day one.

How much time does StackPass actually save me?

Creators we've talked to spend 30–60 minutes a week manually exporting Substack CSVs, checking Stripe, and updating Discord roles by hand. StackPass reduces that to zero. It's not a feature — it's a whole Saturday morning you get back.

Is my subscribers' payment information safe?

We never see card numbers or sensitive payment data. StackPass connects to your Stripe account via official OAuth — the same mechanism Stripe uses for every platform built on top of it. You can revoke access anytime from your Stripe dashboard.

Do I need a credit card to start the 14-day free trial?

Yes. We collect card details at signup so your account can roll straight into a paid plan when the trial ends without the service breaking. You won't be charged during the trial, and you can cancel anytime from your billing settings — no charge if you cancel before day 14.

What happens when my 14-day trial ends?

We email you 72 hours before the trial ends as a reminder. If you don't cancel, Stripe charges the plan you picked (Creator or Scale) and your subscription starts. If that first charge fails, we'll email you, pause new subscriber links, and retry automatically per Stripe's standard schedule — your existing subscribers' Discord roles are never revoked.

What happens if my subscriber count outgrows my plan?

If your active paid-subscriber count goes over your Creator plan limit for three consecutive days, we'll send a 48-hour heads-up email and then automatically upgrade you to Scale, prorated for the remainder of the billing cycle. You can opt out of auto-upgrade in your billing settings at any time — if you do, new subscriber links will be paused (without affecting existing members) until you upgrade manually.

What's your refund policy?

We offer a 14-day money-back guarantee on your first paid subscription charge, no questions asked. Just email hello@getstackpass.com. After that, subscription payments are non-refundable, but you can cancel at any time and keep access until the end of the paid period.

If I cancel StackPass, do my subscribers lose Discord access?

No. When you cancel, we stop syncing roles and stop handling new cancellations, but we never mass-revoke Discord roles that were already granted. Your paying subscribers keep whatever access they had — nothing changes on their end unless you change it yourself inside Discord.

What is Substack?

Substack is a platform where writers run paid email newsletters. When a reader pays for a subscription, the payment is processed through the writer's Stripe account — which is what makes StackPass possible.

What is Discord?

Discord is a chat platform used by millions of online communities. Paid creators often use it as the “inner circle” space where their best readers hang out — dedicated channels, voice rooms, AMAs, and so on.